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It’s like being mean to customer service people of a bad company. it does effect the bottom line, because of high turnover as a result of a toxic workplace, but it mostly hurts the lowest paid people. Unfortunately, it’s one of few available levers when MAD is a factor.
Just to circle back to this now that I’m more sober,
It’s like being mean to customer service people of a bad company.
If you do this you should unironically be put in jail and stopped from having any form of communication device for the rest of your life. I can’t overstate how fucking pathetic and psychopathic this thought is.